29 Nov 2010
When was the last time your company’s customer service department made a “random act of kindnesss?” Well, for Constant Contact, it was just the other day, and I was the recipient of their generosity. Here’s what happened…
On Tuesday evening, I got a direct message (a private message) on Twitter from Constant Contact saying:
“Could you DM me a good number to reach you at? I’d like to give you a call about your account. :) – Marisa”
01 Nov 2009
Did you ever think your UPS guy* would make an impression on you? I didn’t. Until I starting getting packages delivered from Michael at UPS (I actually don’t know his name. Shame on me. I will ask next time**). You see, I live on the 3rd floor of my condo building, in addition to the two flights of stairs outside the building. When Micheal buzzes me with a delivery, here’s how it goes:
30 Jan 2009
Dunkin’ Donuts left a bad taste in my mouth. Don’t get me wrong, I LOVE Dunkin’ Donuts. I have been going there quite frequently since I’ve been job searching because I’m out and about a lot, and it’s much more reasonably priced than Starbucks! Anyway, today I had a bad experience.
